Tourism Properties Management

We know how important it is to provide personalized attention to the guest, which is why our tourism properties management will be the best solution to make your guests feel at home.

Legal procedures; AI price optimization; Registration on multiple platforms; VR Tours; Booking management; Cleaning and Maintenance

Personalized attention to the guest, administration and management of tourist properties.

We know the importance of offering guests a unique and personalized experience. This is crucial to ensure a satisfying experience and build loyal customers. With our tourist property management, we focus on the importance of personalized attention to the guest and how to manage and administer your tourist property to provide a high quality service.

If you are looking for exceptional management and administration for your tourist property, you are in the right place. Welcome! With our personalized service, we take care of everything so that guests can enjoy a worry-free experience and also grow your tourist rental business. Find out how we can help you!

Management services and personalized guest attention, administration of your tourist properties:

Guest verification and registration

We cross-check each guest’s details to ensure we only approve legitimate bookings. We then collect necessary information from guests, such as their names, arrival and departure dates, identification number, and contact details. This allows for better booking tracking and effective communication.

Pre-entry form

It is a useful tool to collect important information from the guest and their companions, such as their arrival time, types of companions (children – couple) or any special needs, which helps to guarantee a pleasant stay and make recommendations focused on their tastes and needs. .

Communication with the guest

Constant and effective communication with the guest to guarantee a comfortable and satisfactory stay through different communication channels such as email, telephone and instant messaging.

Guest service

Within the vacation property management plans and prices we will answer any question or need you may have during your stay.

Emergency response

In case of any emergency, we are available 24 hours a day to take quick and effective measures to ensure the safety and well-being of our guests.

How do we manage and administer your tourist apartment to provide care?

Offering personalized guest attention requires effective management and administration of your tourist property. This is how we provide personalized guest attention:

How do we manage and administer your tourist apartment to provide personalized attention to the guest?

To offer personalized attention to the guest, we focus on getting to know them. Making sure to ask about your preferences and needs before your arrival, and to be available during your stay to answer any questions or needs you may have.

We offer additional services

Offering additional services can improve the experience of your guests and thus offer personalized attention. These services can include anything from breakfast room service to relaxing massages at the spa. You can see the on-demand services we offer for the owner here.

we are accessible

It is important to be available to guests at all times. For this reason, we provide contact information and make sure guests know how to get in touch if they need anything. It is also important to ensure that property staff are available to assist guests at all times.

We personalize the experience

We offer a personalized experience to each guest, adapting to their specific needs and preferences. For example, if a guest is celebrating a special occasion, such as an anniversary or birthday, we offer special details in her room, such as flowers, a bottle of wine or a personalized cake.

We use technology for property management

Technology can be a valuable tool in offering personalized guest attention. It uses a reservation management software and we are working on a mobile application so that guests can make reservations, request additional services and obtain tourist information.

We publish on the best Platforms

The objective of our tourist property management is that your property maximizes its income and the owner minimizes his efforts, for this reason, we publish your properties on the best vacation rental platforms such as: airbnb, tripadvisor and Booking many others .

Personalized guest attention is the way we treat guests individually, adapting to their specific needs and preferences. This involves getting to know guests, making them feel welcome, and offering them a unique and memorable experience.

Customer loyalty

Offering personalized guest attention can generate loyal customers who return to your tourist property time and time again. Guests who feel valued and appreciated are more likely to recommend your property to friends and family, which can help increase your bookings.

Improved online reputation

Guests who have a positive experience at your resort property are more likely to leave positive comments and reviews online. This can help improve your property’s online reputation and attract more potential customers.

Increase in the price of the rooms

Offering personalized guest attention can justify the increase in the price of the rooms, since you are offering a high-quality and exclusive experience that cannot be found elsewhere. One of the main variables of our Artificial Intelligence system for the implementation of prices is precisely the evaluations and ratings left by the guests.

FAQs

Is it necessary to offer personalized attention?

Offering personalized guest attention can have many benefits for your vacation rental, such as building customer loyalty and improving your online reputation.

How do we get to know guests better?

We can get to know guests better by asking them about their preferences and needs before their arrival through our pre-check-in form and by being available during their stay to answer any questions or needs they may have.

Is technology really useful to offer personalized guest attention?

Yes, technology is a valuable tool to offer personalized guest attention, since it allows guests to request additional services and obtain first-hand tourist information.

How do we improve the guest experience in my tourist apartment?

Offering personalized attention, additional services, being accessible, personalizing the experience and using technology. All this helps us to offer a high quality and exclusive experience for each guest.